Accessibility
We firmly believe that our health services should be designed so that people, irrespective of their particular needs, can:
- contact us
- get to us
- use our services
- understand our services.
We have a range of services available to ensure we are providing a flexible service that is entirely focused on patients as individuals, these include:
Two textphones are available in the National Waiting Times Centre. These devices come with a keyboard and a display screen to allow users to type what they would like to say rather than speaking into a mouthpiece.
Hearing loops have been installed to allow those using a hearing aid or loop listener to hear sounds more clearly.
We offer communication support – such as patient information booklets – in a format suitable to the individual. Therefore, the information we publish is available in an alternative format of your choice.
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