Published: Wednesday, October 24th, 2012

Staff Awards showcase lifesavers, innovators,
champions and dedicated volunteers


Meet and greet volunteers 

Winners and recipients of special recognition awards were honoured at the Golden Jubilee National Hospital’s first Excellence Awards today (Wednesday 24 October 2012).


Helping the hospital celebrate 10 years of excellence as part of the NHS inScotland, the Minister for Public Health, Michael Matheson MSP, presented the winners’ trophies and certificates of special recognition after chairing the hospital’s Annual Review.


Supported by Orion Health, the Excellence Awards 2012 recognise individuals and teams who have made a difference to our organisation. Nominations across seven categories were received by colleagues, patients, volunteers and members of the public.


Jill Young, Chief Executive of the Golden Jubilee National Hospital, commented: “The nominations were all of an extremely high standard and each and every one of them was deserving of a prize.


“The Excellence Awards recognise individuals and teams who have made a difference to our patients and those who are being honoured today should be extremely proud of themselves – as we are proud of them.”


Speaking after the awards, Mr Matheson said: “I was delighted to meet with the winners of the staff awards today and all were worthy winners.

"Staff across the NHS inScotland carry out crucial lifesaving work every day of the year, but it is great to be able to recognise those members of staff who really have gone the extra mile in carrying out their day to day work."


Meet the winners


Excellence in Customer Care


Winner: Heart Transplant Unit

The unit was nominated by patient John Jamieson ofEast Kilbride, who spent five months in the transplant unit after being admitted with end stage heart failure and received a heart transplant. Comments from the nomination included:


“Relied on care from the nursing staff who were friendly, approachable, always willing to listen and explain everything in detail”.

“Cannot fault the quality of care and consideration… very caring and friendly atmosphere”.

“Staff 100% dedicated to my care and wellbeing”.


Special Recognition award: Jim Walls


Jim was nominated by Angelene Gray of Tullibody for his bravery, courage and quick thinking. On 27 August 2012, Angelene suffered a cardiac arrest on the street. Jim, who had been on a first aid course at work, performed CPR until the ambulance came. Angelene was subsequently transferred to the Golden Jubilee, where our SACCS team praised Jim’s quick actions for saving her life.



Excellence in involvement


Winner: Tracey Wark


Tracey was nominated by Head of Human Resources David Miller as she was integral to the success of the recent training and launch of diversity champions. She is also a confidential contact.


In the nomination, David stated that “Tracey embodies the Board values and ensures we will continue to engage with staff to ensure we deliver and develop on the equality and diversity agenda.”


Excellence in quality services


Winner: Andy Kinninmonth


Orthopaedic surgeon Andy was nominated by Fred Picard and his fellow orthopaedic surgeons as for 10 years he has led the way in creating what is now one of the largest Arthroplasty centres inEurope.


In the nomination, Fred stated praised Andy’s “clairvoyant vision” in practice standardisation, enhanced recovery programme, wound care management, use of computer assisted technology, video and telephone follow up made us nationally and internationally recognised as a major centre for Orthopaedic excellence. Patients find him caring and devoted to his work.


Excellence in collaboration


Winner: CATHI team


Paul Campbell, Consultant Anaesthetist, nominated the CATHI team for the collaborative manner used to create CATHI – allowing it to be developed at each step. Allowing ease of use, quality information etc.


The system enhances the ability to communicate the details of care to other clinicians and will have significant impact on the ability to provide the highest quality, evidence based care to patients.


Excellence in Innovation


Winner: Clinical Portal team


Paul Campbell, Consultant Anaesthetist, nominated the Clinical Portal team for creating a “Best of breed” system that has integrated so ideally with the infrastructure at the hospital. The system achieves two aims of the NHSS eHealth strategy – enhancing the availability of information for staff and maximising efficient working practices.


Excellence in our Environment


Winner: Estates Team


The Estates team were nominated by Loraine Lester, for their efforts in providing planned and unscheduled maintenance works for ‘customers’ ranging from patients, staff, hotel guests etc. In her nomination, Loraine praised the Estates staff for providing a service that is clean, efficient, and friendly.


Special Recognition award: Joe McNaughton (not present at awards)


Joe was nominated byTheresa Williamson, Clinical Nurse Manager for Critical Care, for providing a valuable service in Critical Care, carrying out tasks that contribute to the safety and cleanliness of the environment which he completes readily and cheerfully. In her nomination, Theresa praised Joe’s “intrinsic good nature, focus on patients and people and willingness to go that extra mile shines through”.


Excellence in volunteering


Winner: Meet and Greet Team


Liz Rogers, who manages this meet and greet volunteer service, nominated her volunteers for their renowned ability to make people feel very comforted/listened to etc. Comments left by patients and visitors included:


  • “They helped me on a daily basis by being there when I needed someone to chat to during the long hours between visiting times”.
  • “I arrived at the desk very stressed after a long journey and it was lovely to be greeted with a cheery and friendly face”.

 Special Recognition award: Edith Reid


Liz Rogers nominated Edith for her dedication to volunteering – she often comes in at short notice, sometimes several times a week. Although busy with things in her personal life, Edith still finds the time to volunteer regularly at this organisation, both as a Meet and Greet volunteer and within Spiritual Care – and always with a smile!


Photograph shows Michael Matheson MSP with the award winning meet and greet volunteer team.

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