Published: Friday, June 14th, 2013

Patients and staff benefit from free WiFi at national hospital


Paul Campbell wifi 



Patients and staff are benefitting from free wireless internet access – also known as WiFi – at Scotland's national hospital.


Patients attending the Golden Jubilee National Hospital can now keep in touch with family and friends during their stay in an easier way thanks to the introduction of a public WiFi network.


The free WiFi is available in more places than in any other hospital; it can be accessed in all inpatient wards (with the exception of the Intensive Care and High Dependency Units and the Coronary Care Unit) as well as in the hospital conservatory, coffee shop and restaurant, and throughout the Beardmore Centre for Health Science and the Beardmore Hotel and Conference Centre.


Staff across the hospital are tapping into a separate 'NHS' WiFi network, which allows clinical staff to work faster and smarter. Using secure mobile devices to access email and clinical systems helps with timely decision-making, and therefore improving patient care.


William Edwards, Head of eHealth at the Golden Jubilee, commented: "We are delighted that we have been able to bring free WiFi to so many areas of the Golden Jubilee National Hospital at this time.


"As an innovative hospital, we are always looking at new ways of ensuring that our staff can do their jobs quickly and effectively. Introducing free WiFi in our clinical areas means staff can use mobile devices to access patient and clinical systems, giving them quicker and easier access to patient information, and therefore providing a more streamlined service for our patients.


"Our patients may have travelled across the country for treatment at our national facility, so the free WiFi will also give them more ways to keep in touch with their loved ones during their stay, which may also reduce their anxiety and aid their recovery."


Rollout of free WiFi is the Golden Jubilee National Hospital's latest IT innovation, following other recent developments: 


  • Clinical Portal ensures clinicians can access diagnostic test results and clinical/referral letters via a single sign-on, allowing improved decision-making with patient information available in a timely way and helping improve patient outcomes.
  • The Cardiac, Cardiology and Thoracic Health Information system (CaTHI), is a web-based application which captures all data from the patient's journey through the hospital, from diagnostic assessments to surgical procedures and discharge to follow-up.
  • Telehealth video links are a safe and effective alternative to face-to-face consultation and saves patients from making the return trip from Orkney toGlasgowfor follow-up after orthopaedic surgery.

Staff using WiFi to support clinical work


Hospital staff are using secure devices to carry out ward rounds, which supports decision making surrounding patient care


Paul Campbell regularly uses the WiFi in his job as a Consultant Anaesthetist and the eHealth Clinical Lead.


Dr Campbell said: "We already have a wide range of innovative eHealth solutions that helps us in our day to day work, but having our own dedicated WiFi networks open up huge possibilities for how we work and how we provide clinical care in the future.


"As a clinician, I can now get quick, easy and unrestricted access to clinical and professional information when I'm seeing patients or at meetings with colleagues and my patients – whether they are here for a few hours, a few days or more – are delighted that they can use the public WiFi network to keep in touch with family and friends or to keep them connected to the online world."


Photograph shows Dr Paul Campbell, Consultant Anaesthetist.

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