Annual Feedback Report
NHS Golden Jubilee produces an Annual Feedback Report in line with “Can I Help You?” Guidance and the Scottish Health Council Participation Standards.
The NHS Golden Jubilee Annual Feedback Report:
- outlines how we have engaged with patients and service users to improve services.
- provides information on:
- Encouraging and gathering feedback;
- Encouraging and handling complaints;
- Culture, including staff training and development;
- Improvements to services as a result of complaints and feedback; and
- Accountability and governance.
- addresses requirements of the Annual Complaints Handling Procedure Reporting Guidance.
If you have any questions about the NHS Golden Jubilee Annual Feedback Reports, or wish to receive any published prior to 2023, please contact the Communications Department on 0141 951 5195/5175 or email Comms@gjnh.scot.nhs.uk.
| Title | Extension | Size | Date published |
|---|---|---|---|
| Annual Feedback Report 2022-23 | 1,243.46 KB | 10/11/2023 | |
| Annual Feedback Report 2023-24 | 880.75 KB | 05/09/2024 |
