Planning and securing services
NHSGJ has well established processes in place for managing service level agreements (SLAs) with health boards, including agreed reporting arrangements and monthly review meetings.
Alongside the requirements of the Act, any delivery and/or procurement of health care services from another Board takes into account costs, the scope of services, data protection, compliance with legal obligations, and other relevant clauses whenever an SLA or similar agreement is put in place.
NHSGJ provides services for patients from across Scotland, which includes supporting Boards by delivering some national services and planned procedures in relation to reducing elective wait times. Where applicable, we will enter into an SLA to treat patients on behalf of another Health Board.
This is monitored and reported as per business as usual as part of the overall board governance.
*Safe Care® provides live visibility of staffing levels and by matching patient acuity.
**Medirota® is used to plan, operate and report on mixed role activity in a range of clinical services.
